Monitoring: Some users may be experiencing trouble when logging in to Library online systems and services.

Incident Report for Public

Resolved

This incident has been resolved.

Posted Mar 20, 2023 - 16:46 EDT

Monitoring

Our teams have put a fix in place and are monitoring the system.

If you experience an issue logging in please tell us using the Report a Problem form so we can look into it.

#majoroutage

Posted Mar 20, 2023 - 13:33 EDT

Investigating

Some users may be experiencing trouble when logging in to online systems and services. Our teams are currently investigating.

The issue may be intermittent, so we first recommend waiting a few minutes and trying again.

We will send an additional update in 30 minutes.

#majoroutage

Posted Mar 20, 2023 - 13:12 EDT

This incident affected: Library.nyu.edu (NYU Libraries Website), Library Catalog (Catalog Search, Course Reserves), GetIt (Journals, Record detail page), Articles & Databases, Interlibrary Loan (ILL), Room Reservation System, Archival Collections, MaRLI (Manhattan Research Library Initiative), EZBorrow, and EZProxy.