Library catalog users may experience intermittent error issues. Scheduled System Maintenance: Weds. Sept. 20 from 7-8am (ET) some systems and services will be unavailable.
Incident Report for Public
The maintenance work has been completed and we're monitoring the system.
Posted Sep 20, 2023 - 10:48 EDT

Users may get intermittent error messages when searching the catalog.

Error messages may look like: "the search failed due to a system error."

As a temporary workaround we recommend resubmitting the search which may clear the error.

We will be performing necessary maintenance Weds. Sept. 20 which from 7:00am - 8:00am (ET) during which time the following systems and services will be unavailable.

  • Library catalog (BobCat)
  • Book / item requests
  • Library Login
  • Room Reservation system Login
  • My Library account / E-Shelf services

We appreciate your patience while we work on the issue, and will post updates as they become available.

Posted Sep 19, 2023 - 14:55 EDT
We are continuing to monitor for any further issues.

Posted Sep 19, 2023 - 09:35 EDT
A fix has been implemented and we are monitoring the results.

Posted Sep 19, 2023 - 09:34 EDT
Some users may be experiencing issues loading the catalog system and/or search results in the catalog.

Our teams are working to identify the root cause and implement a solution.

Posted Sep 16, 2023 - 17:38 EDT
This incident affects: BobCat (Books & More, Course Reserves) and BobCat Standard.