The online library catalog (BobCat) is experiencing a service outage.

Incident Report for Public

Resolved

This incident has been resolved.

Posted Jun 22, 2020 - 12:01 EDT

Monitoring

Our teams have implemented a solution and are monitoring the system.

Posted Jun 15, 2020 - 10:37 EDT

Investigating

Our teams are working to identify the root cause and implement a solution. Users may not be able to access our online catalog.

We will send an additional update in 30 minutes.

#majoroutage

Posted Jun 15, 2020 - 09:33 EDT

This incident affected: Library.nyu.edu (NYU Libraries Website), Library Catalog (Catalog Search, Course Reserves), GetIt (Journals, Record detail page), Databases, Interlibrary Loan (ILL), Room Reservation System, Archival Collections, MaRLI (Manhattan Research Library Initiative), EZBorrow, and EZProxy.